Most IT support is reactive. Yours shouldn't be.
When something breaks, you call someone. They fix it, send a bill, and disappear until the next problem. Meanwhile nobody's watching your systems, your backups haven't been tested, and your team's passwords are still “Summer2023.”
Tenfence works differently. We manage your IT proactively — monitoring, patching, and protecting your systems before problems become emergencies. And when something does go wrong, we're already on it.
“Proactive IT means catching the vulnerability before it becomes a breach — not writing the incident report after.”
Ten layers of protection. One flat monthly price.
The name Tenfence isn't an accident. Most IT companies give you one layer — a firewall, an antivirus, maybe a backup if you ask. We build security into every layer of your technology from day one.
That means your team uses MFA without being asked. Your systems get patched before vulnerabilities become problems. Your data is backed up and tested. And if something suspicious happens on your network at 2am, it gets caught — not discovered Monday morning.
“Most IT companies bolt security on after the fact. We build it in from the start — ten layers deep.”
Everything your business needs to run without IT headaches.
Every Tenfence client gets the same foundation: fully managed IT with security built in at every layer. No à la carte security. No bolt-on protection. Complete coverage from day one.
Helpdesk & Day-to-Day Support
When your team has a problem, they need a fast answer from someone who actually knows their systems. Tenfence provides responsive helpdesk support — remote and on-site — so IT issues don't derail the workday.
Monitoring & Patch Management
We watch your systems around the clock. Software updates, security patches, and performance monitoring happen in the background — automatically, consistently, without anyone on your team having to think about it.
Security Built In
MFA enforcement, endpoint protection with 24/7 threat monitoring, email security, and DNS filtering are included in every plan — not sold separately. We don't wait for a breach to tell you your systems were vulnerable.
Backups & Business Continuity
Your data is backed up, monitored, and tested. If ransomware hits or a server fails, you have a recovery plan that actually works — not a backup someone set up three years ago and never verified.
Microsoft 365 Management
We manage your M365 environment the right way — security baselines configured, licenses right-sized, and your team set up to collaborate without leaving the front door unlocked.
IT Strategy & Planning
Quarterly reviews with a real conversation about where your technology is headed. No jargon. No upsell pressure. Just an honest look at what's working, what needs attention, and what to plan for next.
Flat pricing. No surprise bills.
Two plans designed for businesses that need fully managed IT — not a repair hotline.
Your IT, fully managed.
For 20–75 person businesses
Best For
Professional services firms, growing businesses, and teams that need reliable IT without complexity.
Fully managed + compliance-ready.
For regulated industries
Everything in Anchor, plus:
Best For
Medical practices, financial firms, law firms, and businesses with regulatory requirements.
What's the minimum?
We work with businesses of 10 users or more. Smaller than that and we're not the right fit — but we'll point you in the right direction.
Are there contracts?
Annual agreements with 60-day notice after the initial term. No multi-year lock-ins.
What about hardware?
We'll recommend the right equipment and handle procurement and setup. Hardware is billed separately at cost.
Do you do one-time projects?
Yes — migrations, office moves, infrastructure upgrades, and security assessments are scoped separately. Ask us.
Built for businesses that have outgrown break-fix IT.
Tenfence is a good fit if your business has 10–75 employees, relies on technology to operate, and is tired of calling someone only when things break.
Your business is a restaurant or retail shop looking for a one-time fix — we're probably not the right fit, and we'll tell you that upfront.
Professional Services
Law offices, accounting firms, consultancies, and agencies that need reliable, secure IT without an internal IT department.
Healthcare Practices
Medical groups, dental offices, and specialty practices that need HIPAA-compliant IT management they can trust.
Financial Services
Registered advisors, insurance agencies, and financial firms with compliance requirements including NYDFS.
Government Contractors
Businesses in the defense supply chain preparing for CMMC requirements and DoD compliance standards.
Getting started is straightforward.
Free Assessment
We scan your current environment and deliver a plain-English report. No tools installed without permission, no surprise findings dropped on you without context.
Honest Conversation
We walk through what we found, answer your questions, and propose the right plan for your business. If we're not the right fit, we'll tell you.
Smooth Onboarding
If you move forward, we handle onboarding methodically — deploying tools, hardening your systems, and documenting everything — without disrupting your team.
Ongoing Partnership
From day one, your systems are monitored, your team has support, and you have a quarterly review to stay ahead of what's coming.
Local. Accountable. Built for the Capital Region.
Tenfence is an Albany-based managed IT provider focused on businesses in the Capital District — Albany, Schenectady, Troy, Saratoga, and surrounding areas.
We're not a national franchise or a help desk in another state. When you need someone on-site, we're local. When you need strategic guidance, you talk to the same person who manages your systems.
The name says it all. Most IT providers give you one layer of protection and call it done. We build ten — monitoring, patching, endpoint security, email protection, DNS filtering, backups, MFA, identity protection, compliance, and strategic oversight — so your business is protected from every angle.
Ready to stop reacting and start running IT that works?
Book a free IT and security assessment. We'll take a look at where things stand and give you an honest picture — no obligation, no pressure.